FAQ Questions and answers

GENERAL INFORMATION

  • What are our lead times ?
  • Shipping and delivery
  • Minimum orders
  • How can I place an order or get a quote including shipping costs?
  • I cannot find the design/finish/size I like on the website; reproductions.
  • Branding: having my brand, logo or colour on Mosaic factory tiles.
  • MOSAIC ethics and the environment.
  • How to order samples
  • Can I pick up my order in the showroom?
  • Payment conditions and returns

MOSAIC FACTORY TILES: EXTERIORS, SHOWERS, FLOORS, WALLS, HIGH TRAFFIC AREAS.

  • Outdoor use: Cement / Terrazzo / Granito / Zellige.
  • Tiles in showers or wet areas: Cement / Terrazzo / Granito / Zellige
  • High traffic, public areas or places prone to stains: Cement / Terrazzo / Granito tiles.
  • Zellige tiles for floors
  • Underfloor heating

PRODUCT DETAILS, TECHNICAL INFO, INSTALLATION, STAINS AND CRACKS.

  • Cement tiles: definition
  • Terrazzo tiles: definition
  • Granito tiles: definition
  • Zellige tiles: definition
  • Installation and maintenance advice
  • Zellige: dimensions and grout space
  • Stains on cement-based tiles?
  • Cracks on tiles?
  • Technical product information, slip resistance and more.